IT Manager
Valley Professionals Community Health Center | 2024 - Present
- Manage IT and Informatics department
- Lead help-desk, IT, and Informatics staff
- Create and implement procedures, SOPs, and process documentation
- Guide technology descisions and solutions
- Manage IT inventory, life-cycles, and technology implementation
- Manage and deploy Windows images, scripts, and automation
Web Administrator
MidWest Biker Relief Foundation | 2023 - Present
- Design, maintain, and host website
- Design and implement custom PHP/MySQL content management system
IT Technical Analyst II
Staples Inc. | 2017 - 2024
- Installed and support Apple & Windows OS
- Imaging and Windows system management with PXE and SCCM
- Imaging and Apple system management with
- Installed and configured Cisco routers and switches
- Installed and configured Zebra Access points
- SOP Librarian & SOP Author
- Cisco IP telephony
- WAN, POTS, DID systems
Instructor
Eastern Illinois University | 2018 - 2020
- Research methods in technology
- Advance networking technology
- Global technology
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- Technology management
Consultant
Variouse public safety agencies | 2017
- Computer aided dispatch
- Cisco networking
- Process automation
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- Mobile technologies
- IP Telephony